Refund Policy

Memberships

• You can cancel at any time. The membership ends at the end of the period you've paid for and isn't charged again.
• We sell to customers in the US. If you live elsewhere and the law of your country gives you a right to withdraw and be refunded, write to support@fitvee.com with the date and the amount of your payment (see our terms).

Payments in the US

All payments are final and non-refundable, except where the law requires. The payment page says so before you pay. Before your first full-price charge we email you its amount and date, and you can cancel online at any time before any charge. A charge you didn't make is refunded (below).

Add-ons

• Add-on payments are final too, except where the law requires.
• A refund of your membership, where one is made, doesn't refund an add-on: an add-on that ends with your membership runs to the end of the period you paid for, and one that keeps running on its own keeps renewing until you cancel it on its own row.

A charge you didn't make

If a charge from FITVEE.COM wasn't made by you or someone you allowed, write to support@fitvee.com with its date and amount. We'll refund it and cancel the membership and its add-ons.

How refunds are paid

To the card you paid with, through Stripe. Banks usually show a refund within 5 to 10 business days.

Contact

support@fitvee.com